Does your company lose opportunities because it is slow to reply?
A virtual agent handles the first contact and organizes the lead so your team can take it from there.
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Virtual agents · Websites · IT consulting
AI Virtual Agents and Modern Websites for Companies That Want to Evolve.
We build intelligent virtual agents, develop professional websites and modernize outdated platforms to help your company serve customers better, automate processes and strengthen its digital presence.
Remote service across Brazil and on-site in Greater São Paulo. Scope, timeline and price are presented before you commit.
20+
years of experience in technology
★★★★★
5.0 — over 50 Google reviews
What MBSandes does
services
🤖AI virtual agentsFeatured
🌐Website creationCustom-made
✨Website modernizationOutdated sites
🛠️IT consultingComplementary
💻Laptop repairRepair and upgrade
Every project starts with a conversation to understand your business.
Common situations
Do you recognize any of these situations?
Each situation below has a path forward. Pick the one closest to your company.
Does your team get a lot of repetitive questions?
An assistant answers frequent questions based on the content your company defines.
See how it works →Does your website look outdated or work poorly on mobile?
We modernize the look, navigation and performance while keeping the content that matters.
Modernize my website →Do visitors browse your site but never get in touch?
We reorganize messages, buttons and forms to make the first contact easier.
Conversion-focused websites →Do your processes still depend on manual tasks?
We assess where automation and integration make sense and implement what is feasible.
AI automation →Does your company need to modernize its technology but not know where to start?
IT consulting maps the current scenario and sets priorities in plain language.
Learn about consulting →
Pillar 1 · Intelligent virtual agents
An organized first response, available when you need it.
A virtual agent is a digital assistant that talks with the visitor, understands what they are looking for and guides them to the next step: answering a question, leaving contact details or talking to the team. Availability, topics and level of autonomy are configured for each company.
- Automated first response, including outside business hours, depending on the setup
- Answers to frequently asked questions about your company
- Lead qualification and organized information gathering
- Routing requests to the right department or channel
- Support for the sales team and customer relationships
- Integration with your website, forms and systems, when technically feasible
Each implementation takes into account the business, the processes, the systems involved and the level of autonomy required. That is why we do not sell a single package: first we understand what your company needs.
Virtual agent
Demo
Hello! I am a virtual assistant. I can help you work out which service makes the most sense for you. What are you looking for?
I want to serve customers better through the website.
Got it. Does your customer service currently start through WhatsApp, a form or the phone?
Mostly WhatsApp.
Thank you. May I record your name and contact so a team specialist can continue this conversation?
Illustrative conversation, created to show how an agent can handle a first contact. Real flows are defined for each company.
Level 1
Traditional chatbot
Follows menus and fixed rules. Works well for predictable questions but cannot go off script.
Level 2
Virtual assistant
Understands questions written naturally and answers based on content defined by the company.
Level 3
AI agent
Besides chatting, it can run workflows and use tools, such as recording a contact or querying a system, depending on the configured integrations.
Pillar 2 · Professional website creation
Websites that combine looks, functionality and business goals.
We develop corporate websites, landing pages and commercial sites designed to build credibility and make it easy to contact your company.
Professional design
Intuitive navigation
Responsive (phone, tablet and computer)
Performance
Technical SEO
WhatsApp and forms
Ready for a virtual agent
Corporate websites
For small and medium businesses to present their services clearly.
Landing pages
Pages for campaigns, launches and lead capture.
Custom systems
Restricted areas, dashboards and automations, depending on need and feasibility.
Platforms and SaaS
Digital products with sign-up, plans and user management, assessed case by case.
Pillar 2 · Modernization of outdated websites
Your website needs to keep up with the growth of your business.
Is your website stuck in the past? We turn outdated sites into modern, responsive digital experiences ready to host intelligent virtual agents.
Signs of an outdated website
- Old look that does not reflect the company's credibility
- Hard to use on a phone or tablet
- Slow to load
- Outdated or hard-to-understand copy
- Few clear ways for visitors to get in touch
What we can improve
- Full visual redesign and responsive layout
- Better navigation and organization of information
- Review and update of commercial copy
- Performance, accessibility and technical SEO
- Integration with WhatsApp, forms and a virtual agent
- Preservation of URLs and relevant content, with redirects when needed
How the work goes
A simple process in 5 steps
01
Discovery
We understand the business, the audience and the challenges.
02
Planning
We define the solution, the priorities and the scope.
03
Development
We implement the website, the virtual agent or the agreed improvements.
04
Validation
We test functionality, responsiveness and the user experience.
05
Delivery and evolution
We guide your team and plan future improvements, according to the contracted scope.
Pillar 3 · IT consulting
Technology decisions made with more confidence.
Consulting complements the other services and helps your company make better technology decisions, in plain language.
- IT consulting and planning
- Infrastructure and systems analysis
- Guidance on security and good practices
- Assessment and modernization of existing solutions
- Integration of tools and systems
- Identifying opportunities for automation and AI
💻 TECHNICAL SUPPORT
See laptop repair
Is your laptop slow, not turning on or overheating?
🛡️ DIGITAL SECURITY
Read the Guide
Protect your digital life without having to be an expert.
What sets MBSandes apart
Technology, website and customer service designed together
Integrated vision
Websites, artificial intelligence and technology treated as parts of a single solution.
Planned for your business
Each solution starts from the company's need, not from a ready-made template.
Focus on usability
Clear interfaces, driven by business goals.
Built with mobile in mind
Attention to the small-screen experience from the start of the project.
Gradual evolution
You can start with one part and grow the solution over time.
Understandable language
We explain technical decisions without unnecessary jargon.
5.0
★★★★★
50+ reviews on Google
20+
years of experience in technology
50+
reviews on Google
Who already trusts us
Companies that rely on our consulting in Greater São Paulo
Frequently asked questions
Before you ask
It is a digital assistant that talks with the visitor in natural language, understands what they are looking for and guides them to a next step, such as answering a question or leaving contact details. What it can do, and how autonomously, is defined for each company.
A traditional chatbot follows menus and fixed rules. A virtual assistant understands freely written questions and answers based on defined content. An AI agent goes further: it can run workflows and use tools, such as recording a contact or querying a system, depending on the configured integrations.
In many cases yes, but it depends on the site's technology and the access available. We run a technical assessment before confirming feasibility.
Yes. The domain (the site's address) stays the same. When the project changes page addresses, we plan redirects to preserve what is already indexed by search engines.
Yes. The websites we build are responsive and tested on different screen sizes, with attention to menus, buttons and forms on touch screens.
Yes. It can collect the required information and forward it to the defined channel or department, such as WhatsApp or email, depending on the project setup.
Yes. The simplest integration is buttons and links that open a chat with a prefilled message. More advanced integrations depend on the scope and on the platform's conditions.
In five steps: discovery, planning, development, validation and delivery with evolution. At each step you know what is being done and what is left to decide.
It depends on the scope: number of pages, features, integrations and content volume. After understanding your need, we present scope, timeline and price before you commit.
Message us on WhatsApp or fill in the form below. We hold an initial 15-minute conversation, with no commitment, to understand what you need.
Let's get started
Your next step in digital transformation starts here.
Let's identify how a modern website, an intelligent virtual agent or a technology solution can help your company.
📞
Call or message us on WhatsApp
📍
Service area
Remote and on-site in Greater São Paulo
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